Tools
Many of our tools and resources are available to the public. However, in general, if you want to ask a question about a specific case using self-service tools, you should be:
- The applicant or petitioner;
- An attorney or accredited representative of record, on behalf of the applicant or petitioner; or
- A parent or legal guardian, on behalf of your minor child.
Specific customer service options are available for certain populations, including Violence Against Women Act (VAWA) self-petitioners as well as those seeking T and U nonimmigrant status. See the sections below for more information or refer to the USCIS Contact Center page for additional ways to inquire.