E-Verify and Form I-9 Customer Support Enhancement
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On February 24, 2014 callers to the E-Verify Customer Support toll-free number will be greeted with a new Interactive Voice Response (IVR) system that will expedite access to E-Verify, Form I-9 and Self Check information. Callers will use their voice or touch tone phone to navigate to automated answers or a customer services representative. The IVR system was designed to enhance customer service.
E-Verify Customer Support offers FREE live assistance Monday through Friday from 8:00 am EST to 5:00 pm local time, except on federal holidays. Employers call 888-464-4218 and employees call 888-897-7781.
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