Online Filing Support

Did you file online using your USCIS Online Account? If so, sign into your account to send secure messages to us about your case. If you did not file your case online but have a receipt number that begins with IOE, you can create a USCIS online account to send secure messages.

For technical support with your online account, please call the USCIS Contact Center at 800-375-5283. You may also send us a message online. The USCIS Contact Center is open from 8 a.m. to 8 p.m. Eastern Monday through Friday, excluding federal holidays.